Need help logging in?
If you're unsure how to log in to Canvas, this page will guide you through the process. It explains whether you should log in as an internal or external user and what steps to take if you encounter any issues.
Internal Users
Internal users are staff and students at The University of Manchester. If you fall into this category, you should log in using Single Sign-On (SSO) through Microsoft Entra. This is the same method you use for other University systems.
You'll know you're an internal user if your email address ends with one of the following domains:
- manchester.ac.uk
- student.manchester.ac.uk
- postgrad.manchester.ac.uk
- mba.mbs.ac.uk
- mbs.ac.uk
- postgrad.mbs.ac.uk
- cppe.ac.uk
- cruk.manchester.ac.uk
- manchester.ac.ae
- nxct.ac.uk
- productivity.ac.uk
- royce-institute.ac.uk
- royce.ac.uk
- tarn.ac.uk
- unit-m.co.uk
- uom-affiliate.org.uk
- uom-partner.org.uk
Internal users also have a University IT account with a username such as a12345bc, where the last two letters are often your initials. If you need to manage your IT account, you can do so at https://iam.manchester.ac.uk.
External Users
External users are anyone who does not have a University of Manchester IT account or an email address ending in one of the domains listed above. External users log in using the email address and password they set up during registration. This could be your personal email or your work email.
If you forget your password, external users can reset it by visiting https://canvas.manchester.ac.uk/login/canvas, clicking Forgot Password, and following the instructions in the email you receive.
If you require further support, please see our External User Support Guide.
